Privacy Policy

At Chandini Farms, a brand owned and operated by Kukkutee Agro Farms Pvt. Ltd., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, mobile platforms, customer interactions, and online services.

1. Company Information

Kukkutee Agro Farms Pvt. Ltd.
Turakapalem Road,
Guntur – 522006,
Andhra Pradesh, India

Email: info@kukkuteefarms.com
Phone: +91 7330789711
Website: www.kukkuteefarms.com

2. Information We Collect

We may collect the following categories of information:

• Full Name
• Email Address
• Phone Number
• Shipping and Billing Address
• Order and Transaction Details
• Communication Preferences
• IP Address
• Device and Browser Information
• Cookies and Website Usage Data
• Customer Support Communications

3. How We Use Your Information

Your information may be used to:

• Process and fulfill orders
• Deliver products and services
• Respond to customer inquiries
• Provide order updates and notifications
• Improve website performance and user experience
• Conduct analytics and business reporting
• Prevent fraud and unauthorized activities
• Comply with legal and regulatory obligations
• Send promotional communications (with consent where required)

4. Legal Basis for Processing

We process personal information in accordance with applicable Indian laws including:

• Digital Personal Data Protection Act, 2023 (DPDP Act)
• Information Technology Act, 2000
• Information Technology Rules, 2011
• Consumer Protection Act, 2019
• Indian Contract Act, 1872
• Applicable E-commerce Regulations

5. Cookies & Analytics

Our website may use cookies, analytics tools, and similar technologies to improve website functionality, understand visitor behavior, enhance user experience, and monitor website performance.

You may disable cookies through your browser settings, although some website features may not function properly.

6. Payment Security

Payments are processed through secure third-party payment gateways. Kukkutee Agro Farms Pvt. Ltd. does not store credit card numbers, debit card details, UPI PINs, banking passwords, or similar sensitive financial credentials.

7. Information Sharing

We do not sell, rent, or trade personal information. Information may be shared only when necessary with:

• Shipping and logistics partners
• Payment service providers
• Technology and hosting providers
• Professional advisors and auditors
• Government authorities where legally required

8. Data Retention

We retain personal information only for as long as necessary to:

• Complete transactions
• Provide customer support
• Maintain business records
• Meet legal obligations
• Resolve disputes
• Enforce contractual agreements

9. Data Security Measures

We implement reasonable technical, administrative, and organizational safeguards to protect personal information against unauthorized access, disclosure, modification, misuse, or loss.

While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

10. Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of personal information
• Withdraw consent where applicable
• Raise grievances regarding data processing

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Users should review the privacy policies of those websites separately.

12. Children's Privacy

Our services are not specifically directed toward children. We do not knowingly collect personal information from minors without appropriate authorization.

13. Product Information Disclaimer

Chandini Farms strives to provide accurate information regarding food, agricultural, natural, and organic products. Product descriptions, nutritional information, and usage recommendations are provided in good faith and may be updated from time to time.

14. Updates to This Policy

Kukkutee Agro Farms Pvt. Ltd. reserves the right to modify or update this Privacy Policy at any time. Changes will be published on this page along with the updated effective date.

15. Contact Us

For questions regarding this Privacy Policy or your personal data, please contact:

Kukkutee Agro Farms Pvt. Ltd.
Turakapalem Road,
Guntur – 522006,
Andhra Pradesh, India

Email: info@kukkuteefarms.com
Phone: +91 7330789711